Essay about Tqm-Notes to get Mba College student

PURSE 9203 TOTAL QUALITY SUPERVISION Anna College or university Question financial institution, question daily news pervious 12 months question daily news for Unit 1 unit 2 unit3 unit 5 unit 5, important a couple of marks and 16 marks questions M. B. A. DEGREE ASSESSMENT, JANUARY 2010

Initially Semester


(Regulations 2009)

Period: Three hours                                                                                 � Maximum: 90 Marks Solution ALL Questions

PORTION A — (10 × 2 sama dengan 20 Marks)

1 . Precisely what is Appraisal Costs of Top quality?

2 . Explain the term, Go back on Quality (ROQ).

a few. What is Taguchi loss function?

4. Define Cost of quality (COQ).

5. What is Process capability?

6th. What is Infant mortality period?

7. What is an Affinity diagram?

almost eight. Define Your life cycle cost.

9. Determine Empowerment.

12. What is Record thinking?

PORTION B — (5 × 16 sama dengan 80 Marks)

11. (a) Explain in greater detail the road blocks to be experienced in implementing TQM within an organization.

Or perhaps

(b) Reveal the proportions of item and assistance quality. As well explain why the services quality is somewhat more difficult to define than merchandise quality. doze. (a) Compare Deming's, Juran's, and Crosby's perspectives of quality administration. What are the main similarities and differences among their viewpoints?


(b) Enumerate in more detail the various guidelines of quality management. Issue Paper Code: W6503

132� 132� 132

Watts 6503 2

13. (a) Explain in depth the methodology to put into practice Business Process Reengineering.

Or perhaps

(b) (i) AAA Inc., produces meter sticks that have a target length of 95 centimeters with upper and lower requirements limits of 100. 05 and 99. 95 cms respectively. All their existing process produces m sticks with an average period of 99. 97 centimeters and a standard change of zero. 015 centimeters. They are taking into consideration the purchase of a new machine that could hold a process output typical exactly to with a normal deviation of 0. 02. Which machine will provide a much better process functionality...


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